Effective Date: August 1, 2025
Studio Name: Pilates in Pink Studio Inc.
Location: 105-6161 Mayfield Road, 
Brampton, Ontario, L6P 2W8, Canada

1. Introduction

At Pilates in Pink Studio Inc., your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, visit our studio, or access our website. We comply with all applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, address, email, phone number.

• Account Information: Membership details, purchase history, booking preferences.

• Payment Information: Billing address and payment method (processed securely through our payment processor).

• Communication Preferences: Email and SMS opt-ins.

• Technical Information: IP address, browser type, and other device information when visiting our website.

3. How We Use Your Information

We use your information to:

• Provide, manage, and improve our services.

• Process bookings, payments, and memberships.

• Communicate with you about classes, updates, and offers you have opted in to receive.

• Ensure the safety, security, and proper operation of our studio and online platforms.

4. Text Messaging & Mobile Information

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

• Information sharing to subcontractors in support services, such as customer service, is permitted.

• All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
  

5. How We Disclose Your Information

We do not sell or rent your personal information.
We may disclose your information only in the following circumstances:

• To service providers who perform operational functions for us (e.g., payment processors, customer service tools).

• When required by law or legal processes.

• To protect the safety and security of our studio, our clients, and our staff.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information.

• Withdraw your consent for communications at any time.

• Request a copy of the data we have about you.

To exercise your rights, please contact us at support@pilatesinpinkstudio.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Pilates in Pink Studio Inc.
105-6161 Mayfield Road, 
Brampton, Ontario, L6P 2W8, Canada
support@pilatesinpinkstudio.com
+1 (647) 300-6240